SHIPPING & RETURNS
Shipping Policy
We ship internationally.
Orders normally are shipped in 1-3 business day after being placed ( if you not order on weekend, we normally ship out in 1-2 days )
.
We use UPS, DHL, EMS and others as our air express service company, it takes 5-7 days ( EMS 6-8 days ) to ship to worldwide, so normally you will receive you order in about 6-10 days after you place the order.
** Please note:
1) Processing time and shipping time excludes weekends and statutory holidays when our warehouse and the mail carriers are closed.
​
2) The packing list is located inside the box with a list of the products that are in the order.
​
Order Tracking
After the shipment, air express B/L with tracking number will be sent to you via email, you can track your order on the website of air express service provider:
Return & Exchange Policy
Please note, you must email us within 10 days of receiving the product as the manufacturer offers a 10 day warranty with all unused items. Panties are non-refundable. If the item is kept beyond 10 days the manufacturer will not replace the item.
​